Please keep in mind that when you place the first order on this site, we request you to provide the following information: your full name, e-mail address, phone number (and its verification), as well as verification of payment in particular cases. Yet, you can use our services anonymously.
Why do we need your personal information?
The information we receive from our clients is used to:
- personalize Client’s experience on this site and complete the order at its best;
- upgrade the functionality of our service and this site (clients’ feedback helps us with it);
- improve the work of our Client Support Team;
- process transactions;
- send you our special offers and discounts.
Your personal information cannot be sold, exchanged or rendered to another company for any purpose. Personal information can be used in any of the ways mentioned only if Client provides his/her personal written agreement with and permission for that, since that directly influences the general quality of work.
Also, we may request verification of Client’s payment in case the payment system requires it. Verification implies that Client should send us a photograph of the last four digits of his/her credit or debit card number which Client should hold in his/her hands. Please note that we never request to send us the entire card number or CVV number. You should never provide the full information on your credit card to anyone. Only four last digits are always enough to render the required data and stay safe.
How do we protect your personal information?
In order to securely protect your personal information when you place orders on this site, we apply the Secure Socket Layer (SSL) protocol. It is the special technology that processes all personal and payment information. The SSL protocol can be opened only by authorized representatives of the payment system or our company.
Cookies are special files that a website or its provider sends to user’s computer via a web browser with user’s permission. We use this technology in order to track and store the information about Client’s activity on our site, hence learning more about Client’s needs and improving our work to meet them.
Do we render your personal information to third parties?
We do not render your personal information to third parties. Third parties do not include trusted organizations that help us with site and business management, as well as with provision of our services to our clients. All these organizations signed an official agreement to protect our clients’ personal information and not to sell or exchange it under any circumstances.
Please note that we reserve the right to reveal Client’s personal information if we consider that protects our company’s and other parties’ safety and interests, as well as does not contradict Canadian laws. However, Client’s personal information cannot be revealed for marketing, advertising and other purposes.
Children's Online Privacy Protection Act of 1998
We adhere to the requirements of the Children's Online Privacy Protection Act (COPPA) and do not collect personal information on users who are younger than 13 years old. Our service is oriented to older users.
Terms and conditions
We recommend learning more about the use of our services and this site on Terms and Conditions page.
This Policy was last amended on October 20, 2016.
If you have any questions about our services and products, please contact our Support Team at any time.